Account Safety Basics
SIM swap risk: fraudsters may attempt to take over your mobile number to intercept OTPs.
Learn how to spot scam messages pretending to be BPI, including fake SMS, phishing emails, and scam calls.

Never share your OTP, password, or card details. Verify links and sender details before taking any action.

If you suspect fraud, contact the BPI Contact Center (24/7) and report phishing attempts using official support channels.

Watch for common tricks: refund promises, reward claims, account reactivation links, and requests to 'verify' information.

Protect your account by enabling alerts, reviewing transactions regularly, and using secure devices and networks.
SIM swap risk: fraudsters may attempt to take over your mobile number to intercept OTPs.
Set strong carrier account security and monitor for sudden loss of signal or unexpected SIM changes.
Learn how to spot scam messages pretending to be BPI, including fake SMS, phishing emails, and scam calls.