Account Safety Basics
Common call scams: callers claim to replace cards for 'security' or ask you to confirm codes and personal data.
Learn how to spot scam messages pretending to be BPI, including fake SMS, phishing emails, and scam calls.

Never share your OTP, password, or card details. Verify links and sender details before taking any action.

If you suspect fraud, contact the BPI Contact Center (24/7) and report phishing attempts using official support channels.

Watch for common tricks: refund promises, reward claims, account reactivation links, and requests to 'verify' information.

Protect your account by enabling alerts, reviewing transactions regularly, and using secure devices and networks.
Common call scams: callers claim to replace cards for 'security' or ask you to confirm codes and personal data.
Hang up and call back using the official contact center number from the bank's website.
Learn how to spot scam messages pretending to be BPI, including fake SMS, phishing emails, and scam calls.