Account Safety Basics
How to report fraud safely: use official support channels and provide transaction details and screenshots if available.
Learn how to spot scam messages pretending to be BPI, including fake SMS, phishing emails, and scam calls.

Never share your OTP, password, or card details. Verify links and sender details before taking any action.

If you suspect fraud, contact the BPI Contact Center (24/7) and report phishing attempts using official support channels.

Watch for common tricks: refund promises, reward claims, account reactivation links, and requests to 'verify' information.

Protect your account by enabling alerts, reviewing transactions regularly, and using secure devices and networks.
How to report fraud safely: use official support channels and provide transaction details and screenshots if available.
For phishing emails, avoid replying—save evidence and report via official channels.
Learn how to spot scam messages pretending to be BPI, including fake SMS, phishing emails, and scam calls.