Account Safety Basics
Answers to common questions about alerts, verifying messages, reporting fraud, and customer support availability.
Learn how to spot scam messages pretending to be BPI, including fake SMS, phishing emails, and scam calls.
BPI FraudAlert
Latest Scam Warnings
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How to Spot Phishing
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Safe Reporting Steps
Legitimate Message Checklist
Never share your OTP, password, or card details. Verify links and sender details before taking any action.
Account Safety Basics
If you suspect fraud, contact the BPI Contact Center (24/7) and report phishing attempts using official support channels.
Common Fraud Tactics
Watch for common tricks: refund promises, reward claims, account reactivation links, and requests to 'verify' information.
Protect Your OTP
Protect your account by enabling alerts, reviewing transactions regularly, and using secure devices and networks.
Cybersecurity Tips
Latest Scam Warnings
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How to Spot Phishing
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Safe Reporting Steps
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Legitimate Message Checklist
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Common Fraud Tactics
Learn how to spot scam messages pretending to be BPI, including fake SMS, phishing emails, and scam calls.
Protect Your OTP
Never share your OTP, password, or card details. Verify links and sender details before taking any action.
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