Account Safety Basics
How to spot phishing emails: look-alike domains, spelling errors, and attachments or links requesting verification fees.
Learn how to spot scam messages pretending to be BPI, including fake SMS, phishing emails, and scam calls.

Never share your OTP, password, or card details. Verify links and sender details before taking any action.

If you suspect fraud, contact the BPI Contact Center (24/7) and report phishing attempts using official support channels.

Watch for common tricks: refund promises, reward claims, account reactivation links, and requests to 'verify' information.

Protect your account by enabling alerts, reviewing transactions regularly, and using secure devices and networks.
How to spot phishing emails: look-alike domains, spelling errors, and attachments or links requesting verification fees.
Do not click unknown links—open the official site directly in your browser.
Learn how to spot scam messages pretending to be BPI, including fake SMS, phishing emails, and scam calls.